In case of cancellation of the stay, a non-refundable deposit of 500 CZK is always charged.
Cancellation fees are calculated from the total stay price minus the non- refundable deposit.
- Up to 30 days before stay: cancellation fee is the non-refundable deposit of 500 CZK.
- From 29 to 21 days before stay: cancellation fee is the non-refundable deposit plus 20% of the price minus the non-refundable deposit.
- From 20 to 11 days before stay: cancellation fee is the non-refundable deposit plus 30% of the price minus the non-refundable deposit.
- From 10 to 0 days before stay: cancellation fee is 50% of the total price.
In case of cancellation of a stay for which a deposit payment has already been made, the amount exceeding the cancellation fee is refunded to the client.
The landlord has the right to cancel the stay in case of serious and unforeseen circumstances (e.g., natural disaster, other unexpected events) that prevent the proper course of the stay.
Smoking is only allowed in designated areas such as the outdoor seating area and terrace. Please do not smoke in other areas of the resort. Pets are allowed upon request.